Small to Mid-Size Business IT Support

Following is a short list of the IT Services TSS provides. Due to the ever-evolving nature of Information Technology and wide array of “Cloud Based Services”, the list below is only a basic list of our core services. We are continuously evolving our IT knowledge base to meet the needs of our clients. We will customize our services to best suit the needs of your business.

General IT Services:

• Email Solutions, Hosted Exchange, Microsoft Office 365, Google Mail, Internet mail. We are a Microsoft Partner specializing on Microsoft Cloud based services.
• Computer upgrades, maintenance and repairs
• Existing Network review and diagrams
• Wireless Networks; Installation, configuration and maintenance
• Data backups On-Site & Off-Site “Cloud Based” backups
• Router and Firewall setup and configuration
• Site to Site VPN Setup and configuration (for inter-office communications)

Microsoft® Services:

As a Certified Microsoft Systems Engineer, and Microsoft Partner, TSS is currently providing clients with the following Microsoft Server and End User Services:

• Server maintenance, installation, & configuration
• Network Domain Setup, and maintenance, Diagram your existing Network Infrastructure
• Inter-Site Data replication & backup between servers and sites
• Network Optimization, IP Routing, DHCP & DNS Configuration, Router Configuration
• Internet Firewalls, Email SPAM Filtering & Web traffic filtering
• Antivirus / Malware Protection and disinfection
• Software installation and maintenance
• Procurement of Microsoft Software agreements (Volume Licensing)
• Operating System Installation and Maintenance including, Windows Server, Windows Vista, 7, 8 AND 8.1 (Update your Windows XP Computers)
• Exchange Server Email setup, Configuration and Maintenance (Exchange Certified)

Procurement:

• Assistance with software and hardware purchasing
• TSS has relationships with various venders for hardware and software and works with them to reduce costs to the client compared to direct purchasing through local retail sellers.